top of page

Terms of service

​

Welcome to the Terms of Service for Remedy Bath House, LLC. By using our website and purchasing our products, you agree to these terms and conditions:

 

General Information:

Remedy Bath House, LLC sells bath, body, and beauty products that are made with natural and safe ingredients. We make no guarantee that our products will work for everyone and we are not liable for any allergic reactions or adverse effects that my occur. 

 

Ordering and Payments:

  1. When you place an order with us, you agree to pay the full amount of the order plus any applicable shipping and handling fees. We accept payments by credit card, Apple Pay, and Venmo, other forms of electron payment. Orders are not considered complete until payment has been received.

 

 

Shipping and Delivery

  1. We aim to ship orders within 2-3 business days of receiving payment. Shipping times may vary depending on your location and the shipping method chosen at checkout. We are not responsible for any delays or losses incurred during shipping, nor are we liable for any customer or import fees charged by your country’s authorities.

  2. We offer a 30-day money-back guarantee on all of our products. If you are not satisfied with your purchase, please contact us within 30 days of receiving your order to arrange for a return or exchange. We will refund the full purchase price ( excluding shipping and handling fees) upon receipt of the returned item.

 

Intellectual Property:

  1. All content on our website, including text, images and product descriptions, is the intellectual property of our company and may not be used without our express written consent. 

 

Privacy:

  1. We value your privacy and will never share your personal information with third parties except as required by law. By using our website, you agree to our Privacy Policy. 

Disclaimer of Warranties:

1. We make no warranties or representations as to the accuracy or completeness of the information on our website or the efficacy of our products. Our products are sold “as is” and without warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability and fitness for a particular purpose.

 

Limitation of Liability:

  1. Our liability is limited to the purchase price of the products sole. We are not liable for any indirect, special incidental or consequential damage arising our of or in connection wit the use of our products or website.

Governing Law:

1. The terms and conditions are governed by and construed in accordance with the laws of the state and country in which our company is based.

 

Changes to Terms of Service 

1. We reserve the right to modify these Terms of Service at any time. By continuing to use our website and products after any such modification, you agree to be bound by the revised terms and conditions.

​

​

Customer Care

Privacy & Safety

Safety seals: Remedy specializes in simple good for you products, we have a safety seals on each of our products as safety is a priority. Please check your products to make sure the tamper seal is in tack before using. If there is any issues please email us within 7 days of receiving your order.

 

When receiving a shipment:

Please check your email for the tracking number of your package, when your package is shipped we will email the tracking number to you, so you can track your package daily.

 

Information we provide:

Please read the ingredients, size and or measurements of our products before purchasing, as we provide this helpful information for your convenience. If you have any further questions that are not listed on our product descriptions, please email us at info@RemedyBathHouse.com and put in the subject line "Product question(s)". 

Wholesale Inquiries

If you are interested in purchasing Remedy wholesale for your boutique or store. Please email us at RemedyBathHouse@gmail.com and in the subject line say "wholesale inquiry", for a quicker response time.

Payment Methods

Customer information collected 

Privacy Policy for Remedy Bath House, LLC

Effective Date: 8/28/2024

At Remedy Bath House, LLC (“we,” “our,” or “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect the information you provide to us through our email capture forms, website, and other services.

1. Information We Collect

When you sign up for our email list, we may collect the following information:

  • Personal Information: Your name, email address, and any other information you voluntarily provide.

  • Usage Information: Information about how you interact with our website, such as the pages you visit and the links you click on.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Communication: To send you promotional emails, newsletters, updates, and other marketing communications related to our products, services, and offers.

  • Personalization: To customize and improve your experience with our website and services, including delivering personalized content and recommendations.

  • Analytics: To analyze how our customers use our website and services to improve our offerings.

3. How We Protect Your Information

We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, loss, misuse, or alteration. These measures include:

  • Encryption: We use secure socket layer (SSL) technology to encrypt your personal information during transmission.

  • Access Controls: Access to your personal information is restricted to authorized personnel who need it to perform their job functions.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you. These third parties are contractually obligated to protect your information.

  • Legal Requirements: We may disclose your information if required to do so by law or in response to legal requests, such as a court order or subpoena.

5. Your Choices

You have the following rights regarding your personal information:

  • Opt-Out: You can unsubscribe from our marketing emails at any time by clicking the “unsubscribe” link at the bottom of our emails or by contacting us directly.

  • Access and Correction: You can request access to the personal information we hold about you and request corrections if there are any inaccuracies.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any significant changes by posting the updated policy on our website and indicating the date of the last revision.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

 

Remedy Bath House, LLC

PO Box 65234 Albuquerque, NM 87193
admin@remedybathhouse.com    

- Credit / Debit Cards 

bottom of page